Terms and Conditions

1. About these terms

These Terms and Conditions apply to your use of neam.co (the “website”), operated by Neam Solutions LLC-FZ (“Neam”, “we”, “us” or “our”).

Our registered office is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

Please read these terms before using the website. If you do not agree with them, do not use the website.

2. Our website and services

The website provides information about Neam and our AI strategy, company knowledge and AI agent services. It is intended primarily for businesses considering working with us.

Website content is general information. It is not advice tailored to your business or a commitment to deliver a particular service, result or level of performance. Examples and descriptions of potential benefits depend on the circumstances of each project.

Submitting an enquiry does not, by itself, create a client relationship or oblige either party to proceed. Any services we provide will be governed by a separate agreement covering the scope, fees, responsibilities and other applicable terms. These website terms do not replace or amend that agreement.

3. Acceptable use

You may use the website for lawful purposes, including learning about our services and contacting us. You must not:

• Commit fraud, impersonate someone or submit information you are not entitled to share.
• Upload or transmit malicious code, spam or unlawful material.
• Attempt to gain unauthorised access to the website, its systems or associated data.
• Interfere with the website’s operation or security, or use automated tools in a way that disrupts it.
• Infringe our intellectual property rights or the rights of others.

We may restrict access where reasonably necessary to protect the website, comply with legal requirements or address misuse.

4. Content and intellectual property

The website and its content, including its text, design, graphics and branding, are owned by Neam or the relevant rights holders. Third-party names and trademarks belong to their respective owners.

You may view the website and save or print reasonable extracts for personal use or internal business evaluation. Please keep any ownership notices intact.

Other copying, distribution, modification or commercial reuse requires permission from the relevant rights holder, unless permitted by law. You must not present our content as your own or imply an endorsement or relationship that does not exist.

5. Information you send us

Please provide accurate contact details and only submit information you are entitled to share.

Do not use the general contact form to send passwords, sensitive personal information or confidential business material. If your enquiry requires confidential information, contact us first so that appropriate arrangements can be agreed.

You retain ownership of material you submit. We may use it to assess and respond to your enquiry and as otherwise described in our Privacy Policy. These terms do not transfer ownership of your material to us.

6. Privacy

Our Privacy Policy explains how we handle personal information, including the providers we use, retention periods, overseas processing and your privacy rights.

Agreeing to these terms does not provide consent to optional analytics. Any consent required for that processing is requested separately. You do not have to agree to optional analytics to browse the website or contact us.

Questions or requests about your personal information can be sent to hello@neam.co.

7. External links

The website may link to third-party websites, including social media platforms. Those websites operate under their own terms and privacy policies.

A link does not, by itself, mean that we endorse the third party or its content. We do not control external websites or their availability.

8. Availability and liability

We aim to keep the website useful and accurate, but information may become outdated or contain errors. Please contact us to confirm information that is material to a proposed engagement.

We may update or remove content and suspend access for maintenance, security or operational reasons. We do not promise that the website will always be available, uninterrupted or free from errors.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited. These terms do not remove any rights or remedies that applicable law requires us to provide.

9. Changes to these terms

We may update these terms to reflect changes to the website or legal requirements. We will publish the updated version here and change its date.

Changes apply to use of the website after the updated terms are published. They do not retrospectively change a separate agreement already made with you.

10. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai.

The courts of Dubai, United Arab Emirates, will have non-exclusive jurisdiction over disputes arising from these terms or use of the website. This does not affect any mandatory rights you have under applicable law or any court’s jurisdiction that cannot lawfully be excluded.

11. Contact

For questions about these terms, contact:

Neam Solutions LLC-FZ

Email: hello@neam.co